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VISUALIZATIONS FOR ELECTRONIC NARRATIVE ANALYTICS

申请公布号:US2016350664(A1)

申请号:US201615177237

申请日期:2016.06.08

申请公布日期:2016.12.01

申请人:
SAS Institute Inc. ;North Carolina State University

发明人:Devarajan Ravinder;Benson Jordan Riley;Caira David James;Sethi Saratendu;Cox James Allen;Healey Christopher G.;Dinakaran Gowtham;Padia Kalpesh;Nie Shaoliang

分类号:G06N5/04;G06F17/27;G06F17/30;G06N99/00

主分类号:G06N5/04

地址:Cary NC US

摘要:The results of electronic narrative analytics can be visualized. For example, an electronic communication that includes multiple narratives can be received. Each narrative can be segmented into respective blocks of characters. Multiple sentiments associated with the respective blocks of characters can be determined. Multiple sentiment patterns can be determined based on the multiple sentiments. The multiple sentiment patterns can be categorized into multiple sentiment pattern groups. Also, multiple semantic tags associated with the multiple sentiment patterns can be determined. Further, the multiple narratives can be categorized into multiple topic sets. A graphical user interface can be displayed visually indicating at least a portion of: the multiple sentiments, the multiple sentiment pattern groups, the multiple semantic tags, or the multiple topic sets.

主权项:1. A non-transitory computer readable medium comprising program code executable by a processor for causing the processor to: receive an electronic communication comprising a plurality of narratives; segment each narrative of the plurality of narratives into respective blocks of characters; determine a plurality of sentiments associated with the respective blocks of characters using a sentiment dictionary, each sentiment of the plurality of sentiments corresponding to a particular block of characters; determine a plurality of sentiment patterns based on the plurality of sentiments, each sentiment pattern of the plurality of sentiment patterns corresponding to a respective narrative of the plurality of narratives and comprising a plurality of sentiment blocks ordered in an arrangement corresponding to the respective blocks of characters associated with the respective narrative, wherein each sentiment block of the plurality of sentiment blocks indicates one or more sentiments of the plurality of sentiments; determine a plurality of semantic tags associated with the plurality of sentiment patterns, each semantic tag of the plurality of semantic tags corresponding to a respective sentiment block of the plurality of sentiment blocks and representative of content associated with the respective sentiment block; categorize the plurality of narratives into a plurality of topic sets, each topic set of the plurality of topic sets comprising one or more narratives having a common topic; determine a plurality of overall sentiments based on the plurality of topic sets, each overall sentiment of the plurality of overall sentiments corresponding to a respective topic set of the plurality of topic sets and indicating a total sentiment among one or more narratives associated with the respective topic set; categorize the plurality of sentiment patterns into a plurality of sentiment pattern groups, each sentiment pattern group of the plurality of sentiment pattern groups associated with a unique sentiment pattern of the plurality of sentiment patterns; determine a similarity between at least two sentiment pattern groups of the plurality of sentiment pattern groups; and transmit graphical information configured to cause a display to output a graphical user interface visually indicating at least a portion of: the plurality of sentiments, the plurality of sentiment pattern groups, the plurality of semantic tags, or the plurality of topic sets.

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